Every call and message, in one inbox.

Phone is the calls and messaging app of AxisIQ: call from your browser, answer customers on SMS, WhatsApp and email, and keep every conversation together — on your own provider accounts.

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What Phone does

• Call from your browser — make and take calls on your business number without a desk phone.
• Phone menu and ring groups — greet callers with a menu, send them to the right group, fall back to voicemail.
• A shared inbox — replies, missed calls and voicemails in one thread per customer.
• Templates — save the messages you send often, including approved WhatsApp templates.
• Broadcasts — send to a saved audience now or on a schedule and watch delivery status.
• Consent and opt-outs — consent records, STOP and opt-out links, and one opt-out list across every channel.
• Your own providers — Phone uses your own provider accounts; AxisIQ does not sell numbers or minutes. Twilio and Plivo for calls (Plivo for India), plus several email, SMS and WhatsApp providers.

One account across AxisIQ

Phone is part of AxisIQ (Phone & Messages). Your workspace, its people and their permissions are the same ones you use everywhere else in AxisIQ, and one AxisIQ subscription covers it — see pricing.